We're Not Your Average Roofing Company
Big Chief Roofing is a family-owned Ozarks roofing company built on the belief that protecting your home should come with honor, integrity, and service you can actually trust—not empty promises and disappearing acts.
Why Big Chief Exists
I didn't start this Ozarks roofing company because the industry needed another contractor. I started it because I got tired of watching my neighbors get screwed over by roofers who didn't give a damn about anything except cashing checks.
You know the stories. The contractor who takes your deposit and ghosts you. The crew that leaves nails all over your driveway where your kids play. The company that promises quality work and delivers a roof that leaks within two years. Every single one makes me angry because it didn't have to be that way.
Big Chief Roofing exists to prove that roofing companies can still operate with honor. The "Chief" in our name isn't just branding—it's a daily reminder of who we're supposed to be. Native American chiefs led with integrity, protected their people, and served their communities with pride. That's what we're doing here in the Ozarks.
We're based right here because this is home. Branson, Springfield, Joplin, Bentonville, Fayetteville, Lake of the Ozarks—these aren't just service areas on a map. They're communities where we live, shop, and raise our families. This isn't some big corporate operation with shareholders in another state. It's a family business built on relationships, referrals, and the idea that a handshake still means something.
If you're tired of roofing companies that overpromise and underdeliver, welcome home. We're here to show you what professional roofing service actually looks like.
Tyler Arnold
The Principles That Guide Every Project We Touch
Honor
We do what we say we're going to do, when we say we're going to do it. If we promise to show up Tuesday at 8am, we're there Tuesday at 8am. If weather delays us, you get a text before you even wonder where we are. If we find additional issues during installation, we discuss them with you before making any changes. Honor isn't complicated—it's about keeping your word even when it's inconvenient. Our Big Chief Guarantee backs every roof we install because we stand behind our work, period.
Integrity
We tell you the truth about your roof, even when it costs us money. If you need repairs instead of replacement, we'll tell you that. If your roof has another five years left, we're not going to scare you into replacing it today. We quote fair prices for quality work, not inflated numbers because we think you don't know better. Integrity means doing the right thing when nobody's watching—and that's how we operate on every single project. We're building a reputation in the Ozarks that'll last generations, not trying to make a quick buck and disappear.
Service
Your home is probably your biggest investment, and you deserve roofing service that treats it that way. We answer calls and texts same-day. We communicate clearly throughout the entire process so you always know what's happening. We protect your property like it's our own with tarps, catch systems, and three magnetic nail sweeps. We clean up completely because leaving a mess isn't service—it's disrespect. Service means making the roofing process as easy and stress-free as possible for you, from the first phone call to the final walkthrough.
Protecting More Than Just Roofs in Our Ozarks Communities
A real chief doesn't just take from the tribe—he gives back. We make a good living protecting roofs throughout the Ozarks, and we believe that blessing comes with responsibility. Every family who trusts us with their home makes it possible for us to serve families who can't afford to trust anyone. Every roof we complete funds another kid's lunch, another ministry's mission, another neighbor's miracle. This isn't charity—it's family taking care of family. Here's where your business goes when you choose Big Chief Roofing.
1% For Our Communities
We give 1% of our revenue back to the Ozarks through local ministries, community initiatives, and organizations making real differences in people's lives. When you hire Big Chief Roofing, part of your investment goes right back into supporting the neighborhoods we all call home. We partner with churches, food banks, family resource centers, and local nonprofits doing the hard work of serving our neighbors. This isn't a marketing gimmick—it's a commitment to taking care of the communities that have taken care of us.
No Kid Goes Hungry
No child should go without lunch at school because their family can't afford it. Period. Through our No Kid Goes Hungry program, we regularly pay off school lunch debts in the communities we serve across Branson, Springfield, Joplin, Northwest Arkansas, and Lake of the Ozarks. Kids deserve to eat and learn without worrying about whether they can afford lunch. We're proud to make sure that happens, one school district at a time. Every roof we install helps us feed more kids, and that matters more than any profit margin.
Free Roofs for Families in Need
Some people need a new roof but have no way to pay for it—elderly homeowners on fixed incomes, veterans who served our country, families facing medical hardships, single parents struggling to make ends meet. We regularly provide free roofing services to families who need help. We cover the costs of the materials, our crews donate their time, and we make sure these families have safe, watertight roofs protecting them. Service and honor aren't just words on our logo—they're actions we take to support our neighbors when they need it most.
What Makes This Ozarks Roofing Company Different
We Actually Show Up On Time
We respect your schedule. When we say we'll be there Tuesday at 8am, that's when we arrive. If weather or emergencies delay us, you get a text or call before you even wonder where we are. This shouldn't be revolutionary, but apparently it is in the roofing industry.
We Communicate Like Adults
You get a dedicated team member during the sales process and a dedicated site supervisor during installation. They answer texts and calls. They keep you updated. They explain what's happening in plain English instead of hiding behind industry jargon. You're never left wondering what's going on with your own roof.
We Do Quality Work
Class 3 and 4 impact-resistant shingles, synthetic waterproof underlayments, proper attic ventilation, ice and water barriers—we install roofing systems the right way, not the cheap way. Our Big Chief Guarantee backs every nail we drive because we stand behind our workmanship. If we mess up, we fix it at no cost to you.
We Clean Up Like We Were Never There
Three magnetic nail sweeps of your property. The Catch-All System protects your landscaping and siding. Complete debris removal same-day. Your yard looks better after we leave than when we showed up. No nails in your tires, no shingles in your flower beds, no excuses.
We're Local and We're Staying
We live in the same Ozarks communities we serve. Our kids go to the same schools. We shop at the same stores. We're invested here for the long haul, not disappearing after we cash your check. You'll see us around town, and we're proud of that accountability.
We Give Back
Between our 1% community giving, paying off school lunch debts, and providing free roofs for families in need, we're constantly investing back into the Ozarks. When you hire us, you're supporting a roofing company that actually cares about more than profit margins.
Your Neighbors Trust Us—And Now You Know Why
We could tell you all day how great we are, but the best proof is what your neighbors say after we finish their projects. Real reviews from real Ozarks homeowners who were stressed about their roofs and relieved after working with us. They talk about how we showed up exactly when promised, answered every question, protected their property, cleaned up completely, and delivered roofs that actually work. But what really matters is this: they invite us to family barbecues after the job's done and recommend us to their friends without us even asking.
That's why we do this. Not for the money or recognition, but for the relationships we build and the peace of mind we deliver. Every roof we install protects a family. Every job we complete right earns trust that ripples through the community. Every time we show up on time and do what we promised, we prove that roofing companies can still operate with honor. We're Big Chief Roofing—an Ozarks roofing company built on integrity, powered by service, and committed to protecting what matters most: your home, your family, and your community.
Meet The Tribe
Tyler leads Big Chief Roofing from the front, which means he's still climbing roofs he probably shouldn't, meeting insurance adjusters, micromanaging every detail, and regularly doing things he definitely doesn't tell Erin about. He started this company to protect Ozarks families with quality roofing, and he's hands-on with every project—sometimes a little too hands-on, according to his safety-conscious wife.
Erin Arnold
Erin runs Big Chief's community initiatives, ministry partnerships, and keeps the entire operation from falling apart. She's responsible for our 1% giving program, the No Kid Goes Hungry initiative, and making sure Tyler doesn't do anything too reckless on job sites. If there's a tight ship being run, Erin's at the helm. She's also somehow keeping three kids alive while Tyler's out "micromanaging."
Bo Arnold
Bo is convinced he runs Big Chief Roofing, and honestly, we're not going to argue with him. He loves helping on job sites, inspecting quality work, and telling the crew exactly how things should be done. His favorite activities include wearing his tool belt, carrying clipboards he can't read yet, and reminding everyone that his dad owns the company. Future CEO vibes.
Peyton Arnold
Peyton keeps Tyler on his toes by attempting stunts that would make OSHA nervous. She's fearless, always has a secret snack stash hidden somewhere, and specializes in giving her dad new gray hairs daily. Her job description includes testing the limits of what's climbable, findable, and edible. Tyler thought roofing was stressful until he had to keep up with Peyton.
Ella Arnold
Ella's primary responsibility is making sure Tyler and Erin never get comfortable with a full night's sleep. She's excellent at her job. Thanks to her dedication, Big Chief Roofing runs on caffeine, determination, and whatever energy Tyler and Erin can scrape together between 3am feedings. She's the newest member of the team and already making her presence known.
