Our Most Common FAQ's

  • Are you local or part of a franchise?

    We are 100% family-owned and operated right here in Branson West, Missouri. Big Chief Roofing is run by the Arnold family — and we live, work, and raise our kids in the same communities we serve. We're not a franchise and we're not storm chasers. When you call, you talk to real locals who stand behind every project.

  • What if I find a cheaper quote from another roofer?

    We’ll match it — and give you $100. If another licensed and insured roofing contractor offers the same materials, warranties, and guarantees, we’ll match their price and give you $100 for bringing it to our attention. That’s our Price Match + $100 Guarantee — because we want you to choose with confidence, not compromise.

  • What happens if something goes wrong after the job is done?

    We back our work with our 100% Money-Back Guarantee. If a problem ever arises because of our installation, we’ll fix it fast — no trip fees, no prorated warranties, and no finger-pointing. If we can’t fix it, we’ll refund your entire purchase. Every single cent.

  • How soon can you come out for an estimate or inspection?

    We offer fast, free online estimates and can typically schedule on-site inspections within 1–2 business days. No obligations. No pressure. Just honest answers and clear pricing.

  • Will I be pressured to sign a contract on the spot?

    Never. Our approach is 100% educational. We walk you through your options, explain everything clearly, and let you make the right decision for your home and budget — in your own time.

  • Will you protect my property and clean up after the job?

    Absolutely — and we guarantee it. Our No Nail Left Behind Guarantee means that if you find even one leftover nail after our final cleanup, we’ll credit you $1 for each nail. We treat your property with the same respect we’d expect at our own home.

  • Are your installers licensed and insured?

    Yes. Every member of our crew is fully licensed, insured, and trained to meet or exceed all Missouri roofing regulations and manufacturer requirements.

  • Do you offer written warranties?

    Yes. We provide clear, written warranties on both materials and workmanship. These are not vague promises — they’re real, legally backed protections designed to give you long-term peace of mind.

  • Do you offer both residential and commercial roofing?

    We sure do. Whether you need a small repair on your home or a full roof replacement on a commercial property, Big Chief Roofing has the experience and resources to do the job right.

  • Do you really install Christmas lights too?

    Yes! We offer seasonal and permanent Christmas light installation for homes and businesses. Let us handle the hard work while you enjoy a safe, beautiful holiday display.

  • Do you also handle gutters?

    Absolutely. We install, repair, and clean seamless gutters, gutter guards, and even copper gutters. Many of our roofing clients choose to update their gutters at the same time for maximum protection.

  • What areas do you serve?

    We proudly serve Branson West, Table Rock Lake, and the greater Southwest Missouri region. If you’re nearby, chances are we’ve worked on a home just like yours.

  • Do you offer financing?

    Yes, we offer flexible financing options to fit most budgets. Ask during your consultation, and we’ll walk you through what’s available.

  • Can I see examples of your past work?

    Absolutely. We’re proud of our craftsmanship. You can view recent projects on our website, Google Business Profile, or ask us to share before-and-after photos during your consultation.

  • Can I speak with past customers or read reviews?

    Yes — and we encourage it. We have dozens of 5-star reviews from local homeowners, and we’re always happy to connect you with past clients who can speak to our work and character.